FAQ

What is Dr. Henry Cloud best known for?

Dr. Cloud is a clinical psychologist and is known as a pastor to pastors. He’s also a prolific author whose best-known works are Boundaries and Changes That Heal. The Churches That Heal program is based on the concepts first established in Changes That Heal.

The goal of that book, in Dr. Cloud’s words, is this:

“I want to show you that there are biblical solutions for your struggles with depression, anxiety, panic, addictions, and guilt, and that these solutions lie in your understanding of certain basic developmental tasks— tasks that you may have failed to complete when you were growing up and tasks that bring changes that heal. These tasks involve growing up and into the “image” of the one who created you” (Changes That Heal, 17). 

How does his popular Boundaries teaching factor into this resource?

Boundaries are important for a person’s mental health. It is important to be attached to others and say yes to connection, but to establish an attachment and remain an individual:

“God created you in his image to have boundaries, and God has specific ways you can repair badly broken boundaries or build new ones” (111)

“Separateness is an important aspect of human identity and individuality. We are to be ‘like him’ in this respect. We are to master the art of ‘being me without losing you” (113).

Who is “Churches That Heal”?

Churches That Heal is an all-new digital toolkit for churches designed to equip pastors and churches to handle issues of mental health in their communities through a biblical and psychologically sound path of healing. It’s an answer to the lack of quality church leadership training programs and biblically and psychologically sound mental health church resources currently available. 

How does it work?

The Church Program begins by encouraging the local church to take their pastoral team and staff through personal healing. This program will also train your staff to administer this healing to others — equipping you to launch a healing movement in your church and community. Helping our communities with their mental health can often feel like such a big hill to climb that we don’t even know where to start. The Church Program makes it easy for you and gives you the exact right next steps.

What’s included?

Resources included in the Churches That Heal toolkit:

  • Church Program: Over 30 videos, comprehensive curriculum, and marketing materials broken down into three parts:
    • Pastoral Healing
    • Pastoral Mental Health Training
    • Pastoral Mental Health Training
  • Regular Equipping: Quarterly live webinars with Dr. Cloud, monthly devotional emails, and more, all addressing specific mental health issues and emotional challenges your community may be facing.
  • Small Group Curriculum: Video series, Participant Workbook, and Leader Guide; unlimited access for everyone in your church or community!
  • Video Library: Access to hundreds of Dr. Cloud’s messages and topical video content for staff development and utilization at church-wide events.

Who’s it for?

Churches That Heal is designed for ministry — anyone who facilitates ministry will benefit, such as pastors, small group leaders, ministry volunteers, and even individuals who are looking to minister to families. 

Is the program theologically centered?  

Dr. Henry Cloud is world renowned for his biblically sound Christian approach to faith and psychology. For over four decades, Dr. Cloud has counseled hundreds of ministry leaders and served scores of ministries around the world. Very early on in his career, he devoted himself to lifting the veil on the conversation around mental health in the church, well before these issues were a part of our daily conversation. Since, Dr. Cloud has been dedicated to developing biblically sound resources to address the unique mental health challenges of today’s culture. 

How much does Churches That Heal cost?  

Membership to Churches That Heal is just $349 annually (or $39 per month) and includes all the materials in the course, the on-demand video library, quarterly live webinars with Dr. Cloud, and unique logins for 10 total staff members.

What if I don’t have time to implement this? 

Churches That Heal is designed to be a “plug-and-play” resource for you. As one participant, Bonnie J. Maingault,said, “The material is all there – the videos, guides, questions, etc. All that is required is willing leaders and participants.”

By scheduling an hour each month, you can begin facilitating a results-driven ministry program that’s sustainable and engaging for your church members. 

Can we do this virtual or in person?

This all-digital toolkit is perfect to utilize both virtually or inperson.

Can I do this for my staff retreat?

The Church Program begins by encouraging the local church to take their pastoral team and staff through personal healing. This program will also train your staff to administer this healing to others — equipping you to launch a healing movement in your church and community. Helping our communities with their mental health can often feel like such a big hill to climb that we don’t even know where to start. The Church Program makes it easy for you and gives you the exact right next steps.  

Can I use this for my small group?

A growth journey is expedited when done in the context of community. That’s why the Churches That Heal toolkit includes the Small Group Curriculum.  

This curriculum exists to help people recover from wounds from their past and grow more into the image of God in community. It is the perfect complement to the Church Program for communities who are ready to go deeper. The Small Group Curriculum gets to the real work of the growth path and builds community in the process. People will learn the steps, changes, and shifts in thinking and behaving that are needed to get well.

The Small Group Curriculum includes:

This curriculum exists to help people recover from wounds from their past and grow more into the image of God in community. It is the perfect complement to the Church Program for communities who are ready to go deeper. The Small Group Curriculum gets to the real work of the growth path and builds community in the process. People will learn the steps, changes, and shifts in thinking and behaving that are needed to get well.

  • The Small Group Curriculum includes:
  • Participant Workbook
  • Leader Guide
  • Unlimited access for everyone in your church or community

Do you have to watch the program from the beginning, or can you pick and choose from it? 

Participants will benefit from any part of the Churches That Heal curriculum. Each is designed as a stand-alone video you can watch without having to view prior videos.

What if I purchase Churches That Heal then decide it’s not for me?

If you purchase a Churches That Heal membership and decide it’s not the right fit for your church, contact us for a full refund. There should be no reason for you not to check out the material for yourself and see its potential to benefit the people in your care. You’ll also receive a reminder each year when renewal is up, and you can cancel at any time.

Can I pay by ACH or with a check?
We offer a convenient way for you to pay by ACH. Select “I would like to pay by ACH” and follow the instructions. Please email billing@churchesthatheal.com if you have any questions.

What bulk pricing is available for Church That Heal?
The following pricing is available for buying a large number of Churches That Heal Toolkits; simply contact us for more information.
1 Church Program – $349
2-9 – $259/each
10-49 – $219/each
50+ – $179/each

I purchased Churches That Heal and would like other church staff members to have their own logins; how do I set that up?
The Churches That Heal Toolkit comes with 10 sub-accounts. Once you have logged in to your account, visit the subscriptions setting on your account management page to assign names and email addresses to those sub-accounts. Contact us at hello@churchesthatheal.com to request additional logins.

How can I “gift” Churches That Heal to my pastor or church?
Click the “Join Now” button. During checkout there is a box to check if it is a gift. Once that box is checked, you will be asked to enter the recipient’s email address. When you have completed checkout, your pastor/church will be sent an email with instructions on how to access the content.

How can I know if I attend a church that uses Churches That Heal or if someone on my church staff has already purchased a Membership? 
Please contact hello@churchesthatheal.com with the name of your church or organization and we will be sure to let you know.

Do you offer additional resources that Do you offer additional resources that complement Churches That Heal?
Yes. This content is inspired by the iconic book, Changes that Heal, with over 1,000,000 copies sold. You can purchase wherever books are sold. Also, Churches That Heal member churches continually receive ongoing content on topics surrounding emotional healing and mental health.

Is Dr. Cloud available to do one-on-one coaching or counseling?
Currently, Dr. Cloud is not taking patients or offering one-on-one coaching sessions.

Is Dr. Cloud available to come speak at my church/group/organization
Dr. Cloud is selective about when and where he travels due to his schedule. We would love to start a conversation to see if it is feasible for Dr. Cloud to speak at your event or gathering. Please complete the speaking request form.

Will my Churches That Heal subscription auto-renew after the first year?
Yes, your subscription is set to renew automatically after your first year. If you should choose to update your credit card information, please do so in the account settings once logged into the Churches That Heal platform.

What is your cancellation policy?
You may cancel at any time, however there are no refunds once purchased. If you cancel within the first year, you will not be auto renewed. To cancel, please email hello@churchesthatheal.com.

May I share my password with others to access my subscription?
You can use the content as intended for one church if purchasing Churches That Heal. We ask that in good faith you refrain from sharing your login and password. Consider purchasing an additional subscription for whomever else may benefit from using this content.

Can I help get the word out to my network about Churches That Heal?
Yes. We would be grateful if you would share about this program. You can go to the Share page on our website for a collection of assets that make it easy for you to help tell others about Churches That Heal.

Can I take content from Churches That Heal and teach it myself?
Yes. We encourage you to experience the content yourself first and then make it your own to preach and teach as you see fit.

Can I promote Dr. Cloud as a guest speaker for our Church and Community Rollout or if we use a video sermon from the library for our church service?
Yes. We have provided marketing materials for you to use within the Church Program. We just ask that you make sure “Dr. Henry Cloud via video” is included on any external marketing materials.

Can I download the content from Churches That Heal?
The platform allows you to download all of the content following purchase. Note that video file sizes are large and download times will vary greatly based on your internet speed.

Is Dr. Cloud available to do media or podcast interviews?
For media or podcast inquiries, please contact media@churchesthatheal.com.

Is Churches That Heal available for licensing and bulk subscriptions?
Yes. For licensing to denominations, church networks, organizations, ministries, multi-site churches, etc., please contact us directly at hello@churchesthatheal.com.

How can I retrieve my password?
Please click FORGOT PASSWORD on the login page to reset your password.

Who can I contact for customer service?
Contact us at hello@churchesthatheal.com and we will respond in a timely manner during the workweek. Please be advised that emails on the weekends and holidays will most likely receive a delayed response.

What should I do if I have downloading or streaming issues?
First, please ensure you are on a strong Internet connection. Shared or public WiFi with multiple users sharing the same Internet bandwidth will slow or stop streaming altogether. If possible, make sure your connection is being used only by you at the time of streaming to ensure top quality and experience.