Communication: Balancing Transparency Against Oversharing

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Confusion about this concept often leads to vaccuums of communication in which people fill in their own blanks because a leader was not appropriately transparent. Leaders must ask themselves what someone really needs to know in order for them to take the next step. Discernment is required to share appropriately; people ultimately want to know if they are being deceived. Watch as Dr. Cloud shares about how to utilize transparency to build connection and trust.