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We can get our feelings hurt when no one has actually done anything wrong. What we want to do is not make anyone bad in that scenario but be responsible for our hurt feelings and be responsible for each other’s hurt feelings. We’re not to be defensive or devalue, but to seek understanding. From this video, we’ll learn that it’s not about being right or wrong, it’s about acknowledging a feeling and empathizing, which is what resolving feelings is all about anyways.